GUIDELINES FOR RETURN
We ask that you understand all guidelines are subject to change as the CDC updates the public. We will continue to follow all procedures presented.
COVID 19 Policies:
We Are All in This Together!
We are all officially headed into the long-awaited "new normal". We ask that you be patient and courteous with our staff and one another as we all learn new strategies to operate as a community post-lockdown. Please know and understand that we are doing everything in our power to best accommodate each individual while keeping health and safety at the forefront. It will take time, and we appreciate your tolerance of that fact.
SalonTrue Studio City
Address: 11908 Ventura Blvd. Studio City CA 91604
SalonTrue Sherman Oaks
Address: 13448 Ventura Blvd. Sherman Oaks CA 91423
Exclusive gallery design and melodic beats set the stage for Salon True’s sleek and modern atmosphere. The salon’s focus is to help clients escape a stressful environment while they relax, unwind, and rejuvenate in a one-of-a-kind salon. Since 2005, Salon True has established a well-deserved reputation for creativity and superior service. Salon True boasts a team of committed and passionate beauty experts at the forefront of fashion and design in a premium boutique salon where clients are the focus. A proud Summit Salon™, Salon True equips its team with renowned strategies and techniques that are proven to enhance client experience.
Some of Salon True’s expert stylists, including the artistic director for Matrix, work with major celebrities like Katy Perry and Brittany Snow. The salon consistently exceeds their client’s high expectations because every client is their ultimate focus and they believe honest and open communication is the key to success.
Cancellations: Sorry you can’t make it! You are able to cancel up to 48 hours before your scheduled appointment time without penalty. We understand that sometimes this isn’t possible however if you do need to cancel last-minute we will ask to keep a credit card on file. Repeat last-minute cancellations may result in a deposit taken at the time you make your appointment.
Appointment deposits: Deposits are taken for services that take longer than 3 hours to hold your appointment. If you need to cancel your appointment, deposits can be refunded as long as you cancel at least 48 hours before your scheduled appointment. Deposits may not be refunded if you cancel within 48 hours of your scheduled appointment time. Thank you for valuing our stylists time!